FIELD SERVICE
TICKETS
DONE RIGHT
RigTracer gives oilfield service companies one platform to create, assign, and close field service tickets — schedule crews, track inventory, and get signatures — from the office or the well site.
Everything Your Crew Needs
One platform built specifically for oilfield service operations. No more spreadsheets, no more lost tickets.
Service Tickets
Create, assign, and close service tickets from anywhere. Full audit trail with customer signatures, line items, and work-performed notes.
Crew Scheduling
Visual scheduler with technician lanes. Drag jobs to assign, see who's where, and keep your crews moving without double-booking.
Inventory Tracking
Track parts and consumables across locations. QR code scanning, stock adjustments, and low-stock alerts to keep trucks stocked.
Quoting
Build professional quotes with customer pricing, send for approval, and convert accepted quotes directly into jobs — no re-entry.
Print & Share
Generate print-ready PDF tickets on-device. Email directly to customers or print in the field.
Subscription Gating
Flexible plans with feature-level entitlements. Control what each tier can access — from basic ticketing to full inventory and analytics.
Built for the
Well Site
A native iOS app that works as hard as your crew. Purpose-built for field techs who need to get in, update their ticket, and get back to work.
Instant PDF Generation
Print-ready tickets generated on-device — ready to email or print in seconds.
QR & Barcode Scanning
Scan inventory QR codes to instantly pull up items and adjust stock.
Digital Signatures
Customers sign off on completed work right on the technician's phone.
Simple, Honest Pricing
No per-ticket fees. No hidden costs. Choose the plan that fits your operation and scale when you're ready.
- Up to 15 users
- Create & manage service tickets
- Document & image attachments
- Mobile app access
- PDF generation
- Everything in Base
- Up to 50 users
- Analytics dashboard
- Full scheduler (day/week/month/year)
- Quoting & invoicing
- Inventory tracking
- Access to future features
- Everything in Professional
- Custom integrations
- Advanced reporting
- Dedicated account manager
- Priority onboarding & support